Cisco Survey Reveals Organizations Not Ready for Disruptions
By Doug Kass on December 10, 2009 8:49 PM
A study commissioned by Cisco Systems Inc., entitled
Securing the Mobile Workforce, revealed that a majority of organizations may be
unprepared to enable their remote and mobile workforce in the event of a
disruption such as a natural disaster or a transportation failure.
The study, which was conducted by InsightExpress, a
Stamford, CT-based researcher, consisted of interviews of 502 IT decision
makers from all sizes of businesses in the health care, financial and retail
industries, as well as the government and education sectors.
The survey's findings suggested that without the proper
infrastructure to support remote work by a significant percentage of employees,
many businesses risk not being able to conduct operations as usual should an
event hinder people from going to work.
Research findings indicated that enabling a remote workforce
is not a high priority for IT executives. Some 53 percent of those interviewed
in the survey said that less than half of their employees were set up to work
remotely and 21 percent said that none of their workers did so.
Slightly less than 40 percent said that their business did
not dictate having to enable employees from remote locations. Moreover, only 22
percent felt confident that their current remote access solutions prepared them
to continue operations in a disaster situation. Only a small percentage (15
percent) believed that disaster preparation was a sufficient reason to provide
remote access to employees.
The study did point to the high value that IT executives placed
on employee productivity and, of those that had adopted mobility and remote
access, most (62 percent) said that it had resulted in higher productivity
among their workers, with the associated benefits of boosting employee
satisfaction and reducing overhead costs.
Cisco said the survey results varied somewhat by industry,
with the health care and financial industries better prepared for disaster than
the retail, education or government segments.
The vendor observed from the survey's results that companies
perhaps are not sufficiently heeding the call to enable remote access solutions
to prepare for unexpected business interruptions.
"IT departments should take note--secure remote access and
business continuity go hand-in-hand," said Fred Kost, Cisco director of
security solutions marketing.
"Technology that lets workers outside the office securely
connect to the corporate network is a win for employees and employers.
Preparing your network now in the event of unforeseen events is good business
practice but as this survey shows, many enterprises today have a long way to
go."
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